Terms & Conditions

Terms and Condition

Before submitting a plan or paying for it, kindly read the policy. Once the form has been sent, we won’t be able to issue a refund. If certain tasks are not completed on your end by the deadline. There will be no obligation to issue a refund.

TERMS AND CONDITIONS

  1. These terms and conditions govern the use of the website (Planned2u.com) and the purchase of products and services from the Site. By using the Site, you agree to these terms and conditions.

  2. Products and Services

    1. The Site offers a variety of products and services for sale. We make every effort to accurately describe the products and services offered, but we do not guarantee that the descriptions, prices, or other content on the Site is error-free, complete, or current.

  3. Ordering and Payment

    1. To place an order for products or services, you must provide accurate and complete information and payment details. We accept payment by Stripe. We can only guarantee bookings with more than two weeks’ notice. Requests made within two weeks are not guaranteed. We will make every effort to meet your needs, but we are not obligated to issue a refund if we are unable to arrange anything because of timing.  Therefore we reserve the right to cancel or refuse any order at our discretion.

    2. Plans usually take up to 3 working days to get back to you, though the length of time depends on the size of the plan. So please remember that before requesting a plan

    3. We will send you an invoice for your bookings if you opted to have us help you with your bookings. This must be paid within a day of the time we send it in order for us to reserve your plans; if it is not paid for within that day, it will be left and no refund requests will be accepted. 

    4. Booking on your behalf is subject to a £5 fee

  4. Shipping and Delivery

    1. We will make every effort to ship your order as quickly as possible, but we do not guarantee delivery dates. The risk of loss and title for products pass to you upon delivery by the carrier. Delivery times may vary due to circumstances beyond our control, including but not limited to weather, natural disasters, and carrier delays.

  5. Returns and Refunds

    1. We accept returns of most products within 14  days of delivery, provided that they are in their original condition and packaging. Refunds will be issued to the original payment method. 

    2. Services are only eligible for refund if you request for one as soon as possible, we will then conduct thorough follow-up. If the plan does not fulfil your requirements, a refund will be given; however, if we believe it complies with all of your requirements, no refund will be given. 

  6. Intellectual Property

    1. The Site and its content, including but not limited to text, graphics, images, logos, and software, are the property of planned2u.com and its licensors and are protected by intellectual property laws. You may not use or reproduce any content on the Site without our prior written consent.

  7. Disclaimer of Warranties

    1. The Site and its content are provided “as is” without warranties of any kind, whether express or implied. We do not warrant that the Site will be error-free, uninterrupted, or free of viruses or other harmful components.

  8. Limitation of Liability

    1. In no event shall planned2u.com or its affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Site or its content, even if we have been advised of the possibility of such damages.

  9. Indemnification

    1. You agree to indemnify and hold planned2u.com and its affiliates, officers, directors, employees, agents, and licensors harmless from any claim, demand, or damages, including reasonable attorneys’ fees, arising from your use of the Site or your violation of these terms and conditions.

  10. Changes to these Terms and Conditions

    1. We reserve the right to modify or update these terms and conditions at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after the posting of changes constitutes your acceptance of the new terms and conditions.

  11. Entire Agreement

    1. These terms and conditions constitute the entire agreement between you and Planned2u.com and supersede any prior or contemporaneous agreements or understandings, whether written or oral.